I've been trying to set up a couple of Xerox B235 and a Xerox C235 MFP as USB printers for some remote users of our company. Every time a USB cable is connected between either model of the printers and a variety of different Dell and Lenovo laptops, the printer will reboot after about 30 seconds, eventually into a Kernel 900.00 error, before restarting again. If the USB cable is left plugged in, it will continue to boot loop. Once the cable is disconnected, it will boot normally. It appears to me that there is some negative interaction between Microsoft trying to install the device, and the printer itself. I tried manually adding the printers as offline networked printers, then changing the ports to USB afterward so that the driver would already be installed, but they continue to boot-loop with the Kernel 900.00 error.
I'd also like to point out that the Xerox Smart Start software doesn't appear to have an option to set up a printer as USB, but with a network connection only. The packaging clearly indicates that one should be able to use these as USB connected printers instead of networked, but I am running out of ideas for different troubleshooting.
Is there any guidance that can be offered on this issue? Or will we need to go with a different manufacturer for our remote users?
