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devchaos New Member
New Member

Unexpected communications error. Cannot browse at this time

Product Name: VersaLink B605
Operating System: Not Applicable

Each time I want to scan to SMB and open "Scan to application", I'm getting this error "Unexpected communications error. Cannot browse at this time." If I press "Close", I can choose from Favorites my SMB contact and scan without problems. Why I'm getting this error?
My network configuration is: AD Windows 2012 R2 servers and Windows 10 with latest 1903 update. All computers in one 106.125.20.0/24 network. SW version of MFP version 33.42.1 . 
Please, help to solve this issue.

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Community Manager CathyO-Xerox
Community Manager

Re: Unexpected communications error. Cannot browse at this time

Hello devchaos,

I couldn't find that exact mesage in our knowledge base. There are other communication messages and fault codes in KB that you can search on HERE. 

Thanks,
CathyO-Xerox
Community Manager

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