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TammyL-Xerox
Community Manager
Community Manager
‎11-01-2023 01:23 PM

Re: Unreachable Printer on Network Despite Working Jack and Correct IPv4 Settings

Hello jessalex, 

What is the model of the printer you are using, this will help the community to provide the correct answer.  Or you can choose to contact the support department at 1-800-821-2797 for assistance. 

Thanks,
TammyL-Xerox
Community Manager

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jessalex
New Member
New Member
‎10-30-2023 12:25 AM

Unreachable Printer on Network Despite Working Jack and Correct IPv4 Settings

Operating System: Android

I'm experiencing an issue with my Xerox printer where it's showing as unreachable on the network. I've checked the network cable, and the jack seems to be working fine. Additionally, I've verified the IPv4 settings are correct. Despite this, I still can't establish a connection. Any suggestions on what could be causing this problem and how to resolve it? Thanks in advance!

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