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Xerox Employee
Xerox Employee

Re: Update fail with the latest firmware

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Update fail with the latest firmware

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10 x64

Hi, there:

            We have an AltaLink C8055 and we tried to install the latest firmware using the following link:

But we got an error saying that "this patch is not intended for the software version". We wonder why this happened to our printer?


Thank you

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