Upgrading of Firmware for WC 7225 issue

[Philiph]

Hello, could you help me? I've the same problem!

[Philiph]

Hello. Gabiane,

Please could you help me?

[gabiene]

Hi,

Try to replace the HDD and the same time do an AltBoot with the procedure that I provide to you.

[Philiph]

Hi tried but nothing. the hdd must be formatted? ntfs or fat32?

[gabiene]

NTFS

[gabiene]

What is writing on the little display 7 segment on the Board on back of the machine?

[Philiph]

There is written: 0 after 9 after u   and after reeboot 0 , 9, u  and reeboot 0,9,u  etc etc.

If you have skype or whatsapp we can chat? I would like to pay for your help!

[gabiene]

It is no need to pay anything. I just want to help you.

So, try another USB tumb drive with LED (to see if there is activity). Be sure the software level to be between pounds ( # ) like this sw#07203000409100#.DLM. And be sure the AltBoot to be written with A and B in uppercase.

[Philiph]

Checked with two tumb drive (1 and 2gb). LED flesh. Tried with firmware    WorkCentre_7200-system-sw#07203000409101#.DLM    and also modify the name in sw#07203000409101#.DLM . No success!  replace hdd with one NTFS formatted.  AltBoot written ok. 

[gabiene]

Does the Software Upgrade window appear on the UI? If not, is possible to have an broken Board or SD card (located on back of the board on the upper right corner, and this is not an ordinary SD card, it is a XEROX part with some information's on it). Send me a PM with your Email, please!