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rlittletht New Member
New Member

VersLink C405dn software update failed

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Trying to install update 68.10.91 (i'm at 68.10.41) on my new VL (have never updated it before). Choosing Install Now from the web interface gets me to a license agreement (which I accept), then the machine reboots a couple of times and spits out a Software Upgrade report with upgrade failed (016-529).

 

I can't seem to find any logs on the device that tell me anything (the device log isn't anywhere near human readable...would be great to be able to self-diagnose this myself!).

 

What does this error mean? How do I get this installed?

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: VersLink C405dn software update failed

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Try the latest 68.12.12

 

016-529 is typically a timeout problem, try using a different web browser to do the upload to the device

 

And lastly, make sure Upgrades are set to enabled

EWS > System > Software Update > Enable

 

.

 

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Joe.
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rlittletht New Member
New Member

Re: VersLink C405dn software update failed

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Thanks. I continued trying and eventually it worked

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