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IanParenteau
New Member
New Member

VersaLink B405 always self boot up at 10:18 PM

Product Name: VersaLink B405 Multifunction Printer
Operating System: Windows 11

Dear community,

My VersaLink B405 always self boots at 10:18 PM every day. Since the printer is located in my bedroom, I would like to change that to another time. 

QUESTION 1 : Can I change the self-boot time?

QUESTION 2 : Can I get rid of self-boot time altogether?

Thank you,

Ian

 

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7 Replies
TammyL-Xerox
Administrator
Administrator

Re: VersaLink B405 always self boot up at 10:18 PM

Hello IanParenteau, 

Here are the instructions on how to change the power saver mode

Thanks,
TammyL-Xerox
Community Manager

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IanParenteau
New Member
New Member

Re: VersaLink B405 always self boot up at 10:18 PM

Dear TammyL,

Thank you for your answer. However, the information you provided me does not solve the issue. Again, I wish to stop my printer that is a sleep to turn out by itself every night at 10:18 PM to look for updates (I assume this is was it does) and turn off after 5 minutes. For your info, I have uncheck the auto-update feature in the Embedded Web Server. This did not solve the issue.

Thank you for your support. What are my options now?

 

Ian

 

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TammyL-Xerox
Administrator
Administrator

Re: VersaLink B405 always self boot up at 10:18 PM

Hello IanParenteau, 

I would call into the support center at 1-800-835-6100 for further assistance. 

Thanks,
TammyL-Xerox
Community Manager

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IanParenteau
New Member
New Member

Re: VersaLink B405 always self boot up at 10:18 PM

Dear TammyL,

Thank you for your support. Is there any way I can contact support center by email instead of over the phone? 

 

 

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TammyL-Xerox
Administrator
Administrator

Re: VersaLink B405 always self boot up at 10:18 PM

Hello IanParenteau, 

We do not have an email option but we do have chat.  Please go to the link below for the B405 product on the far right side of the page you will see a red bubble for chat. 

B405

Thanks,
TammyL-Xerox
Community Manager

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George850650-XRXN
Technical Escalation User
Technical Escalation User

Re: VersaLink B405 always self boot up at 10:18 PM

Ian,

You should be able to change the time.  Log into the EWS>System>Remote Services Upload>Settings.

I hope this helps.

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IanParenteau
New Member
New Member

Re: VersaLink B405 always self boot up at 10:18 PM

Thanks George850650-XRXN,

The problem has been solved after I spoke with a technician. The problem was with the software update process. It could not proceed for an unknown reason. I completed the process manually. This should solve the issue. I will see tonight at 10:18 PM.

 

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