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DasG New Member
New Member

Versalink C405 print error 116-357 and 029-717

Product Name: VersaLink C405
Operating System: Windows 10 x64
Hi all

We have this printer since several months and are very happy with it. Today out of nothing, it crashes during printing and shows the error 116-357 on the display. When I look into the error log, I also see a 029-717 error alternating with 116-357.

Nothing was changed, the printer has the latest firmware and the driver on the computer was reinstalled after the first occurrence.

Does anyone know what exactly these two errors want to tell me and what I could try to solve them?

Thank you!
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3 Replies
gabiene Advisor
Advisor

Re: Versalink C405 print error 116-357 and 029-717

Hi,

It is from print job that crashes. You will need a tech to do a "Job Log Clear Mode" In Special Boot Mode.

 

Gabi

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DasG New Member
New Member

Re: Versalink C405 print error 116-357 and 029-717

Thank you very much for the reply! I'll try to do that.

Best regards!
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leakcim Member
Member

Re: Versalink C405 print error 116-357 and 029-717


@gabiene wrote:

Hi,

It is from print job that crashes. You will need a tech to do a "Job Log Clear Mode" In Special Boot Mode.

 

Gabi


How? 

3615 - 6605DN - 7120 - 7220 - 7845 - C405DN
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