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WC 7845 stuck in reboot loop

Product Name: WorkCentre 7830/7835/7845/7855

Our WC 7845 is stuck in a constant reboot loop. When you turn on green screen comes up, several seconds later it reboots and starts over again. Never completely boots up. From what I have read online this appears to be hard drive failure.

My question is will any SATA 2.5" hard drive work? Or does it have to be an exact replacement?

 

Thanks in advance for everyones help. With whats going on right now, and the downturn in business its causing, we are forced to pinch pennies and try and fix this issue in house.

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6 Replies
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Valued Advisor
Valued Advisor

Re: WC 7845 stuck in reboot loop

Hi,

You can use any SATA drive above 80gb.

 

Gabi

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Valued Advisor
Valued Advisor

Re: WC 7845 stuck in reboot loop

And you must reload software by AltBoot method.

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New Member
New Member

Re: WC 7845 stuck in reboot loop

Thank you! Does drive need to be greater than 80gb or 80gb and larger? (only asking because I have an 80gb sata1 in my drawer)
Also does it need to be formatted as Fat32 or NTFS?
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Valued Advisor
Valued Advisor

Re: WC 7845 stuck in reboot loop

The HDD should be minimum 80GB, NTFS formated. I never use it a SSD but I heard that it works also. 

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New Member

Re: WC 7845 stuck in reboot loop

Thanks again for your help. I am formatting hard drive now.
I will be using the CK1.5 version firmware to load via USB stick drive. Is there a minimum size stick drive I need to use?
Smallest I have on hand is a 32gb.
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Valued Advisor
Valued Advisor

Re: WC 7845 stuck in reboot loop

Hi,

From what I know it must have max. 8GB, FAT 32 formated, but you can try yours USB thumb drive, you have nothing to lose.

 

Gabi

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