Hello - Can someone tell me what Fault Codes 341.391.00 and 303.332 refer to with respect to the 7835? We've encountered both, had an issue where a user was trying to print but nothing was coming out. I've tried searching for the fault codes in the Online Support, but they do not show up. We're running a WC 7835 with SS 072.010.145.13291.
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Thank you for using the Support Forum. If you have a finisher attached to your machine check the connections from the finisher to the machine. If the issue continues please consider contacting your support centre for further assistance.
341.391 is a finisher communication fault. You will need a tech to check it out. It could be anything from a broken wire to a finisher power supply.