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jimmyb_nyc Member
Member

WC7835 341.391

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Hello - Can someone tell me what Fault Codes 341.391.00 and 303.332 refer to with respect to the 7835?  We've encountered both, had an issue where a user was trying to print but nothing was coming out. I've tried searching for the fault codes in the Online Support, but they do not show up. We're running a WC 7835 with SS 072.010.145.13291.

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Community Manager CherylO-Xerox
Community Manager

Re: WC7835 341.391

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Hi Jimmyb_nyc,

Thank you for using the Support Forum. If you have a finisher attached to your machine check the connections from the finisher to the machine.  If the issue continues please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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fiery Occasional Advisor
Occasional Advisor

Re: WC7835 341.391

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341.391 is a finisher communication fault. You will need a tech to check it out. It could be anything from a broken wire to a finisher power supply.

jimmyb_nyc Member
Member

Re: WC7835 341.391

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thank you both for your replies.
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