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cdag New Member
New Member

WCP 65 Fuser

The WCP 65 keeps asking me to slightly remove the fuser and reseat it firmly.  I have done this several time and also replaced the fuser with a new fuser, and still have the same issue.

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Re: WCP 65 Fuser

Hi cdag,
Thank you for using the Xerox forum.

 

I have seen these situations when paper has gotten stuck inside the printer and interferes with the module's connections. I would suggest that you remover the fuser and look inside for any debris near the wire connections.

You can also review the WorkCentre Pro 65 Support site for other possible solutions.


If that does not resolve your issue you may consider contacting our specific product support experts at the following link:
Fast Track to the Expert

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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