Hi cdag,
Thank you for using the Xerox forum.
I have seen these situations when paper has gotten stuck inside the printer and interferes with the module's connections. I would suggest that you remover the fuser and look inside for any debris near the wire connections.
You can also review the WorkCentre Pro 65 Support site for other possible solutions.
If that does not resolve your issue you may consider contacting our specific product support experts at the following link:
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