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avap New Member
New Member

Where can I find a list of error codes for the Phaser 8560MFP? (39,003.40)

Trying to track down an error code for a Phaser 8560MFP.  Is there some hidden nook of the internet where the list of error codes is hiding?  I have failed to find it so far!

My error code is:

39,003.40:40939

I gather than 40939 means it hasn't printed enough pages to account for the problems it has had to date. 

What does 39,003.40 mean?

Thanks in advance to one and all!

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Xerox Employee JohnM-Xerox
Xerox Employee

Re: Where can I find a list of error codes for the Phaser 8560MFP? (39,003.40)

Hello avap,

 

The answer to your question is here on Xerox.com/support.  Just follow this link which will take you to the Phaser 8560MPF Knowledge Base.  On the front page of the Knowledge Base, in the middle of the page and near the top, just below the search field you should see a link in purple text for a Fault Code Search.  Type in your fault code but do not include the numbers following the colon as that is telling you what the total impressions count is on the machine at the time of the fault.  So, for your fault, just enter the number 39,003.40 just as I have here.  This will show you what the fault information is.

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