I just installed the Global Drivers. I have windows 8.1 and a document centre 430st. it would not print. everytime i clicked the test print the printer would wake up so it was talking to it. I changed the driver under printer properties, advanced tab, then new driver. I chose the DocuPrint 425. It worked.
Thank you for using the Support Forum. Please take a look at the Windows 8.0 compatibility matrix. If you do not see your machine listed, please take a look a the end of the document for information on other types of drivers and see if any of those supplied with the Windows 8.0 will work with your printers. If this does not help please consider contacting your support centre for further assistance.
- Windows 8 Pro
- DocumentCenter 430st
Last summer we bought a new PC with windows 8. Altho we had to go through every 64bit driver Xerox offers, one did work and we are able to to print to the 430st. Last month we bought another PC with windows 8 and now none of the 64bit drivers work. We tried the the Xerox Global Print Driver , it will load the printer onto the PC but we are unable to print; test print even fails and the 430st does not even show a document being received.
We even have this issue with our 6204 plotter: no drivers.
We believe it is a shame that Xerox cannot keep up with the driver updates. A naive ploy to have a company, with good working printers, give up and buy new equipment.
If there is a 'trick' to using the the Xerox Global Print Driver or if there are other options, please reply!!!!