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Lji1221 New Member
New Member

Won't Copy, does not stop running

Product Name: XC1040 Table top Copier
Operating System: Not Applicable

I have an old table-top copier, yes it's very old.  It get's minimal home use, and has worked just fine

for many years.  In fact just last week it was making copies just fine.  Today, upon power up, we leave it off when not in use, the machine went into normal carriage reset, then power/fan remained on, never going into READY mode.

It won't copy.  It just sits there running.  No ERROR codes.

Anyway to reset this machine other than power on/off ?  Any help would be greatly appreciated.

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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Won't Copy, does not stop running

Hello Lji221.


If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Xerox XC1040 Copier.


Alternatively, you can visit our Contact Us page for other support options.

Community Manager

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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Won't Copy, does not stop running

I had a m15 that had a similar issue. Turned out to be a failing power supply. I would suggest a new printer.
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