Thank you for using the Support Forum. Please take a look at this information from the online support for your machine. Though this addresses Gmail the answer would be the same for your ISP. I hope this information helps. If you need more information please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!