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richardzobkiw
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Re: WorkCenter 6515 never wakes up after sleep mode - Wifi only

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I have tried to update the firmware using this method, but the device fails to update.  I have tried using USB and network and each time it goes through the download phase on the application and you can see "An authorized user is making changes to this device. Please wait ..." on the 6515, but after several minutes I get an error on the applciation on the computer that the update failed check unit...

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edjsk
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Re: WorkCenter 6515 never wakes up after sleep mode - Wifi only

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Dear ewoudstra@gmail.com,

My problem was solved by switch the DHCP to OFF and set the manual IP address for my printer. My problem what I had was describe by Kentinoo first post ‎with date 02-24-2020 05:09 PM. DHCP switch to OFF solved my problem.

--------------------  ‎02-24-2020 05:09 PM  post -----------------

When I don't use it, it turns into sleep mode. The problem is I have no way to wake it up :

  • The power button slowly glows
  • The power button doesn't wake it up
  • The "home" button doesn't wake it up
  • The only way to use it again it to unplug the power (reboot the hard way....) 
-------------------------------------
 
ewoudstra@gmail.com
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Re: WorkCenter 6515 never wakes up after sleep mode - Wifi only

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edjsk - what firmware version are you running that fixes the problem when turning DHCP off?

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edjsk
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Re: WorkCenter 6515 never wakes up after sleep mode - Wifi only

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edjsk
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Re: WorkCenter 6515 never wakes up after sleep mode - Wifi only

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Hi ewoudstra@gmail.com,

 

Current Version: 65.51.1
 
Installed On: 06/08/2020 - 21:59

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richardzobkiw
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Re: WorkCenter 6515 never wakes up after sleep mode - Wifi only

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This seems to have worked, thank you.
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Triggersplosion
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Re: WorkCenter 6515 never wakes up after sleep mode - Wifi only

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I created an account just to say thanks for posting this.
My wife and I have been struggling with this printer since we got it a year or so ago, and this one post just fixed all of that (so far).
jvolek
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Re: WorkCenter 6515 never wakes up after sleep mode - Wifi only

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The issue was resolved by assigning the printer a static IP address..

page 56 user manual

.Assigning the Printer IP Address
By default, the printer is configured to acquire an IP address from the network server using DHCP.
Network addresses assigned by DHCP are temporary, however. After a specified time, the network can
assign a new IP address to the printer. If the print driver is configured to use a specific IP address that
changes periodically, you can experience connectivity issues. To avoid problems, or if your network
administrator requires a static IP address for the printer, you can assign the IP address to the printer.
You can view the IP address of your printer on the control panel or on the Configuration Report. For
details, refer to Finding the IP Address of Your Printer.
Assigning the IP Address Automatically
1. At the printer control panel, press the Home button.
2. Touch Device→Connectivity→Ethernet→IPv4.
3. To enable IPv4, touch the Enable IPv4 toggle button.
4. To allow your DHCP server to assign an IP address to the printer, touch DHCP, then touch OK.
Note: For best results on most networks, enable DHCP. This option enables Dynamic DNS
Registration.
5. To save the settings, touch OK.
6. Press the Home button.
7. For the settings to take effect, at the prompt, touch Restart Now.
8. Two minutes after the printer restarts, verify that the printer has obtained a valid IP Address. For
details, refer to Finding the IP Address of Your Printer.

 

jvolek
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Re: WorkCenter 6515 never wakes up after sleep mode - Wifi only

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It is listed in the manual, set a static IP address for the printer, problem solved.

 

 

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jvolek
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Re: WorkCenter 6515 never wakes up after sleep mode - Wifi only

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Set the printer to a static IP address, the problem is mentioned in the manual under wireless configuration

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