Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎11-27-2020 03:02 PM

Re: WorkCentre 3025 fails to boot, unable to downgrade firmware

Hello there,

Have you tried downloadig the firmware from a different browser to see if that works?

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply
make_xerox_work
New Member
New Member
‎11-23-2020 06:46 AM

WorkCentre 3025 fails to boot, unable to downgrade firmware

Product Name: WorkCentre 3025
Operating System: Windows 10

Hi,

my WorkCentre 3025 fails to boot, all lights are blinking and then become lit but the LCD shows nothing. Following messages in the support forum I understand this is a firmware issue. I tried downgrading the firmware to V3.50.01.08, however when upgrading the firmware through the web interface, the process stops making progress at some point and firmware version remains V3.50.02

Please advise

 
 
0 Kudos
Reply