Showing results for 
Search instead for 
Did you mean: 
1 Reply
Valued Advisor
Valued Advisor

Re: WorkCentre 6505 Doesn't Wake Up

Hi davidstorie,

Thank you for using the Support Forum. Please consider contacting your support centre to see if there is an upgraded firmware available for your machine and for further assistance.


Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos

WorkCentre 6505 Doesn't Wake Up

Product Name: WorkCentre 6505

We have a WorkCentre 6505 installed in a satelite office, and we have been having issues with it waking up from sleep. The only way to release the job is to reboot the machine, at which point the jobs will print.


After almost a year of wrestling with support, they sent me a new machine. This one does it as well...needless to say I'm about at my wits end. I have set up many networked printers before, but none of them have had problems like this.



- When the printer goes offline only rebooting it will resolve the issue

- I have tried the PS and PCL drivers, both have the same problems

- There are two computers using the printer,  both are connecting to it via the IP port of the print driver

- When the machine goes "offline" so-to-speak, the machine is still pingable however web services are no longer available


Any help would be greatly appreciated.

0 Kudos