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WorkCentre 6515 error 094-325

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Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Im currently serching por the data base containing the information regarding the Error 094-325 from a XEROX Workcentre 6515.

Anyone know that is this error about? Does it have to do with the hardware or software? is it related to the toner containers?.

Any information is appreciated. 

Thank you for the support.

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Valued Advisor
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Re: WorkCentre 6515 error 094-325

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Hi,

Clean the CTD sensors with a dry cloth. They are located behind the printer and are circled in the picture below:

CTD.jpg

 

Gabi

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Re: WorkCentre 6515 error 094-325

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Is it normal for my printer to have this yellow-like toner lines over there?

i tried to cleaning the sensor but it didnt work. im thinking that it has something to do with those toner lanes in the picture.

is it possible that the toner containers are leaking toner?

thank you for your support.

WhatsApp Image 2019-12-19 at 09.54.43.jpeg

 

WhatsApp Image 2019-12-19 at 09.47.57.jpeg

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Valued Advisor
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Re: WorkCentre 6515 error 094-325

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Hi,

There is a problem with the Transfer Unit. Take out the imaging units and the IBT unit.

Clean inside the machine and the IBT cleaner blade.

 

Gabi

 

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Re: WorkCentre 6515 error 094-325

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hi, can you tell me how to do those things?. i've been looking for videos on how to do it but i couldn't find any, i think that it is because the machin is still relatively new.

 

thanks

PD: photos or videos will be greatly aprecciated 

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Valued Advisor
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Re: WorkCentre 6515 error 094-325

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As I said, remove the IBT unit and see here on my other post how to do it. 

After that remove the IBT cleaner from the 4 screws

1-1.png

Next image is the cleaner blade removed from the IBT assy:

2-2.png

Clean the residual toner from the belt cleaner:

3-3.png

and from the belt

4-4.png

And finally reassemble all in reverse order.

Good luck!

Gabi

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Re: WorkCentre 6515 error 094-325

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Thank you very mucho for your support.

i cleaned everything up and the error was gone for good, theres one problem though, when i tried printing some color samples, i get these black-greenish lines on the paper, it seems to me that the IBT cleaner is not taking out the residual toner properly. After that I looked  at the black film again and it looks kind of dirty but not as dirty as the last time. Any idea on what could it be?

thank you very much.

WhatsApp Image 2020-01-15 at 17.45.29.jpeg

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Valued Advisor
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Re: WorkCentre 6515 error 094-325

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The cleaner blade did not clean well the belt. You will need a new IBT assy.

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Re: WorkCentre 6515 error 094-325

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ok. Thank you very much for your help

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