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halo32c New Member
New Member

WorkCentre 6515 toner alarm 093-912

Hello all,

Replaced toner after receiving a low toner warning, but will not recognize that it’s been replaced. I’ve tried reinstating cartridge, as well as rebooting printer. I’ve verified that both toners have the same part numbers. 

Any help greatly appreciated.

 

Thank You,

Clint

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2 Replies
Smitty914 New Member
New Member

Re: WorkCentre 6515 toner alarm 093-912

Old post but might help someone else.

Do not replace the toner with the low toner warning. Wait for the display to tell you to replace toner. Many machines have this issue if you replaced the toner early. Put the old toner back in and wait until that toner is empty. The message should go away after the empty toner is replaced.

BTW, waiting gets better yield, don't change it early.
Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: WorkCentre 6515 toner alarm 093-912

That fault usually means replace imaging unit for that color. 

It's making marks on belt and the mark is too light for that color, so it assumes the toner is out

But in fact the drum is not turning/ not writing dark enough to belt. 

 

 

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