Try another USB thumb drive (under 8Gb) and/or another software level and if this still did not work try a Factory Init Mode and reinstall the software.
Download the firmware (.bin) file, refer to support page for the printer.
Create a folder named ‘DWLD’ on the USB memory device (FAT formatted).
Store the software download file (.bin) in the ‘DWLD’ folder
Switch off the machine, Insert the USB memory device (rear of the printer).
Simultaneously press then hold down the Home and Power buttons until the device powers on and SPECIAL BOOT MENU appears,
Simultaneously touch the letters A in SPECIAL, B in BOOT and the Home button. Do not hold any of the three locations, just touch/press then release simultaneously
At the keypad screen enter code number: 6789#. The SPECIAL BOOT MENU 1/3 screen will display.
Select Download Mode on SPECIAL BOOT MENU 1/3, then touch YES. The UI will display SW update progress. The machine will eventually reboot several times
I startet my WC6515dn early this morging. The Maschine started shows the Xerox Logo and stuck. After 30 minutes it shows Xerox logo the same.
I try to Reset HDD init with Superboot menu and Update Firmware with USB but doesn't work.
What can i do next or any ideas ?
thanks a lot