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Jazzfan1980 New Member
New Member

WorkCentre 7545 - fusing unit replaceable by end user ?

Hello,

 

I would like to know if the fusing unit for the WorkCentre 75xx product family may be replaced by the end customer, like on the WorkCentre 7435.

 

The Evaluator Guide of this equipment lists the following Smart Kit® customer replaceable units:
– EA Ultra Low-Melt toner cartridges
– Waste toner container
– Fuser module
– Print drums
– Staple cartridges

 

All of these consumables appear on the following page :

http://www.xerox.co.uk/office/multifunction-printer/colour-multifunction/workcentre-7545-7556/supl-e...

 

except for the fuser module.

 

Does anybody know if Xerox does supply the fuser module directly to the end-user or only to the field technicians ? (I know the unit is quite easy to replace).

 

Thank you very much in advance for your answer !

 

Best regards,

 

Lionel

 

 

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4 Replies
Agency Analyst JordanAXAUQE-AA
Agency Analyst

Re: WorkCentre 7545 - fusing unit replaceable by end user ?

Lionel,

 

I'm not sure who Xerox supplies it to but I do believe the customer can replace it. Two thumbs screws and pull it out and its done - making sure the machine is powered off.

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
Jazzfan1980 New Member
New Member

Re: WorkCentre 7545 - fusing unit replaceable by end user ?

Jordan,

 

Thank you very much for your answer. I finally called the Xerox consumables service. I was told that if the fuser needs to be replaced, a technician is sent out to the customer. The fuser does not appear on the list of consumables the customer can order.

 

Thank you,

 

Lionel

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fiery Occasional Advisor
Occasional Advisor

Re: WorkCentre 7545 - fusing unit replaceable by end user ?

It is ordered and replaced by a technician because it is much heavier than a 7345 fuser.

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Xerox Employee JohnS2-Xerox
Xerox Employee

Re: WorkCentre 7545 - fusing unit replaceable by end user ?

mostly a cost issue, so that the fuser isnt replaced on a whim
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