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jhillman New Member
New Member

WorkCentre6505 Stops after printing 2 pages

Hello,

 

 Have a WorkCentre 6505 that after printing 2 pages be it (copying, faxing, printing) stop and generates an error.

"Load Tray 1" "A4 Plain"

The tray is definitely loaded with letter size paper, letter size is picked as the default paper size in the menus.

Have restarted it, left it off, pulled all the paper out and back, reseated it all. It will ALWAYS stop after printing 2 pages.

 

Any ideas?

 

Thanks in advance!

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5 Replies
fiery Occasional Advisor
Occasional Advisor

Re: WorkCentre6505 Stops after printing 2 pages

A4 and 8.5 x 11 are different.

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marcelvd New Member
New Member

Re: WorkCentre6505 Stops after printing 2 pages

Hi,

 

my name is Marcel from Belgium. I have exactly the same problem for a while now, my Xerox stops printing after two pages and gives message:" load tray 1 - letter plain".

How was your problem solved?

 

txs for the support, appreciated!

Marcel

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babyfaceTIMMER New Member
New Member

Re: WorkCentre6505 Stops after printing 2 pages

Hello Marcel 

We have a Xerox Work center 6505 that just out of the blue starts to print only 3 pages and then gives this error/message : load tray 1 , letter , plain , we need to open the tray and close it again , then it prints again the same three pages and gives the error again.. this goes on for a indefinitely period. 

We have no idea how this suddenly happended we have shut down the printer but it stays the same.

Did you solve this issue allready ?

I look forward to your reply.

Regards

Tim Teenstra 

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babyfaceTIMMER New Member
New Member

Re: WorkCentre6505 Stops after printing 2 pages

Hello Mr Hillman

We have a Xerox Work center 6505 that just out of the blue starts to print only 3 pages and then gives this error/message : load tray 1 , letter , plain , we need to open the tray and close it again , then it prints again the same three pages and gives the error again.. this goes on for a indefinitely period. 

We have no idea how this suddenly happended we have shut down the printer but it stays the same.

Did you solve this issue allready ?

I look forward to your reply.

Regards

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Highlighted
Mohammad_armouti Valued Member
Valued Member

Re: WorkCentre6505 Stops after printing 2 pages

hi 

The tray is definitely loaded with letter size paper

and once the printer request A4 size so definitely the printed job reach the machine from the OS as A4 size 

So you have to change the job settings from the PC \ MAC and make it compatable with the loaded paper in the tray 

assume the tray settings are letter 8.5x11 , plain

then on the print dialog box change the paper settings to be  as tray  settings

settings.png

 

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