Showing results for 
Search instead for 
Did you mean: 
New Member
New Member

Workcenter 3215 forgets wifi anytime it loses power

Product Name: WorkCentre 3215
Operating System: Windows 10 x64

Each time my 3215 loses power (gets unplugged, power lost due to storm at the home, etc), it forgets the wifi setup (SSID / password).  Is there a battery or something to replace to ensure it maintains memory when power is lost?  If so, how do I acquire one?

0 Kudos
1 Reply
Community Manager
Community Manager

Re: Workcenter 3215 forgets wifi anytime it loses power

Hello jhoh, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist about losing wifi connectivity.  Please call 1-800-821-2797 or 1-800-835-6100 

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!