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TammyL-Xerox
Community Manager
Community Manager
‎09-15-2021 11:09 AM

Re: Workcenter 3215 forgets wifi anytime it loses power

Hello jhoh, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist about losing wifi connectivity.  Please call 1-800-821-2797 or 1-800-835-6100 

Thanks,
TammyL-Xerox
Community Manager

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jhoh
New Member
New Member
‎09-13-2021 09:19 AM

Workcenter 3215 forgets wifi anytime it loses power

Product Name: WorkCentre 3215
Operating System: Windows 10 x64

Each time my 3215 loses power (gets unplugged, power lost due to storm at the home, etc), it forgets the wifi setup (SSID / password).  Is there a battery or something to replace to ensure it maintains memory when power is lost?  If so, how do I acquire one?

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