Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
TomH84368-ASP
Technical Escalation Service Provider
Technical Escalation Service Provider
‎10-16-2012 05:30 PM

Workcenter 4250

Product Name: Other - specify product in post

I have a workcenter 4250 that got shut down while performing a firmware update.

Now I can do nothing with the unit.

It has a message on the disply saying Update in progress.

I tried restarting the firmware thru centerware with no luck.

Any suggestions.

0 Kudos
Reply
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎10-18-2012 06:02 PM

Re: Workcenter 4250

Hi Tcauldren,

Thank you for using the Support Forum.  Please try turning the machine off, then disconnect the network cable.  Turn the machine back on with the cable still disconnected.  See if the machine will power up normally, if it does then reconnect the network cable.  If it does not turn on normally you will need to contact service. 

 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply