I was unable to find a solution in our product knowledge base for this issue. I recommend that you contact Tehcnical Support for assistance at 1-800-821-2797. I will continue to search for a solution in the meantime.
Does anyone know if we can re-start indivdual services on the printer? Currently we are having to reboot the entire unit if the fax or scan services stop working. I really don't want our users to get the idea to reboot the printer whenever somthing goes wrong.