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Workcentre 3325 hardware issue

my workcentree 3325 printer has been having issues for the past day. this is very strange since it has always worked perfectly. but now it doesnt want to work at all. it turns on, prints the configuration report and turn back off. i dont know what to do since i cant assess the printer. i was thinking of reseting it but i dont know how to go about it since i cant handle the printer. are there any solutions to this issue? what can i do or what do you suggest me to do?

 

thank you for your time

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3 Replies
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Community Manager
Community Manager

Re: Workcentre 3325 hardware issue

Hi Nina,

Thank you for using the Support Forum. Please make sure that you have checked the power source.  Please follow the solutions for power cycling and see if that helps.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Re: Workcentre 3325 hardware issue - noise

My Workcentre 3325 has a groaning noise when the paper has already copied/printed but is being pushed out into the "bin".  How do I fix this?

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Community Manager
Community Manager

Re: Workcentre 3325 hardware issue - noise

Hi Kathy,

Thank you for using the Support Forum. Please take a look at the solution for noise on your machine.  If these solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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