Workcentre 5855 White Screen and Code 8

[djerraf12]

hello ,

can i take image of SD card of an other machine 5845 and copy it in my SD card or i must order new SD card?to solve the problem that i have ,wich is white screen with code  at the back of my machine.

[GabiE-Xerox]

You lose the informations from the SD. The machine communicate at the power on withh the SD first.

[djerraf12]

when i formatted the sd card the machine didn't work or just i lose the informations of the machine?

[GabiE-Xerox]

The original Xerox SD card contain software and information for that type of machine. If you faormat the SD you lose that informations.

[djerraf12]

I formatted the SD card and i insert it, does it works or i must upload some files in it

[djerraf12]

I replace the SD card but the same problem, the problem is not solved

[GabiE-Xerox]

Hi,

Replace the SD card part no. 237E26846.

Gabi

[djerraf12]

I have the same problem did you solve it.?

[GabiE-Xerox]

The SD is inside the back drawer, that with Network port. Just unscrew the 2 lateral screws and pull out the drawer and you will see the SBC PWB and somewhere on the left back edge of the PWB you will see the SD. The SD contain some protected data, I think about machine serial number, machine region (for consumables), counters...

[Bsm]

Hi Gabi, thank you for your attention. What is the procedure to reset the SD card? What should it contain on the card? What kind of partition?

(Thank you so much)