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1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎04-05-2017 01:05 PM

Re: Workcentre 6015 wireless connectivity issue

So can you reach the printers IP address in a web browser?

 

Because if others can print, it is clearly online and working, which would imply your PC/Laptop is either not on the same network or has a firewall that is blocking ports 9100 or 515. BitDefender does this when you are wireless and the printer is wired or vice versa. Windows can do this if you set the Network as Public

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Joe Arseneau
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Mich
New Member
New Member
‎04-05-2017 09:57 AM

Workcentre 6015 wireless connectivity issue

Product Name: WorkCentre 6015

Good morning, 

 

I am experiencing a problem with wireless printing to a 6015 work centre. The wireless icon on the printer's screen shows an X underneath it. I assumed that meant that the wireless had disconnected and needed to be reset, but I'm the only one experiencing problems with printing. I've played around with the settings on my computer and I've tried searching the web for answers but haven't been able to find a fix. Can someone offer a solution?

 

Thanks,

Michelle

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