Workcentre 6505 serial number

[rock1@llnl.gov]

I have a WS6505 that has just had it's firmware updated.  The technician sent me a postscript file of the serial number to update the printer, currently the printer shows the sn as 000000000.  What do I use to upload the .ps file to the printer to reset the serial number?

[CherylO-Xerox]

Hi Rock1,

Thank you for using the Support Forum. Please consider calling your technician to get him/her to remedy the problem.  Or you could contact your support centre for further assistance.