I have a WS6505 that has just had it's firmware updated. The technician sent me a postscript file of the serial number to update the printer, currently the printer shows the sn as 000000000. What do I use to upload the .ps file to the printer to reset the serial number?
Hi Rock1,
Thank you for using the Support Forum. Please consider calling your technician to get him/her to remedy the problem. Or you could contact your support centre for further assistance.