Workcentre 7132 Magenta Toner

[Beoden]

Hello everyone,

I just bought a new Magenta toner, part number 006R01264 for my Workcentre 7132. When I replaced my old toner with the new one it still tells me to replace the toner. I have tried turning the machine off and on again and shook the cartridge a few times to make sure the toner was evenly distributed.

I am looking for any kind of help on this since it has shut this machine down in regards to color printing at the moment.

Thanks for the help

[TimD-USX13774-xrx]

Hi Beoden,

Please try these solutions to resolve your issue.  If none of those resolves the problem, please contact the Support Center for further assistance. 

Hope this helps.

~Tim

[Beoden]

Thank you for the suggestions but none of that worked. =(

[ANDREW951633-xrx]

You need to replace the Magenta Developer Housing and Developer