Hello everyone,
I just bought a new Magenta toner, part number 006R01264 for my Workcentre 7132. When I replaced my old toner with the new one it still tells me to replace the toner. I have tried turning the machine off and on again and shook the cartridge a few times to make sure the toner was evenly distributed.
I am looking for any kind of help on this since it has shut this machine down in regards to color printing at the moment.
Thanks for the help
Hi Beoden,
Please try these solutions to resolve your issue. If none of those resolves the problem, please contact the Support Center for further assistance.
Hope this helps.
~Tim
Thank you for the suggestions but none of that worked. =(