I bought a brand new xerox 3040 before 2-3 months, never used it not even tryed to turn it on. I took out of the box the printer and mount it by my pc at sleaping room. I am not at home all the time cause I work and I study. I didn't need to test it because it was brand new and just let it that way so I might use it when I need it it was still summer and I wasent at school so I didn't had to print something. I forgot the guarantee papers that came with it in the living room above some junk papers that werewith the package and my wife throw them away. After a month and a half tryed to turn it on. Connected the power cable, also connected the usb cable to my laptop. I pushed the power button and nothings happen. I read the manual and than sow that I must rotate the color magazine. I did that but still nothing happens. Double checked everything, even used another power cable from desktop pc but nothing. I was angry and I got even angrier when I couldent find the documents that came with it -the guarantee documents. This is my first xerox printer and wow how fool I was to choose this product over samsung. I found a samsung that was cheaper thinking this one is priceier and will do better. This is my first and last xerox, this means throwing 55 euros in bin. For a student this is too much. I don't live in a capital city. I come from serbia, I am albanian that studies in Kosovo, so alot of difficulties here. all I win is 150-200 euros monthly and I bought this printer so I may not run after cpying documents and so. but When you are poor things gets even worse sometimes. Thank you xerox for delivering me a failed product...
I suggest you try another power source, another outlet and see if that helps. Have a look HERE
And when it comes to a defect product, that could happen everywhere/to everyone, testing the product is always a must even if it's a Samsung, Xerox or whatever brand.
It's unfortunate that you may have gotten a defect product, but thats one of the reasons you always get at least one year of warranty on electronics.
Always remember to save ur receipt.
Please remember to select "Accept as Solution" for posts that helped you solve the issue.