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Joe Arseneau
Valued Advisor
Valued Advisor
‎05-19-2017 04:19 PM

Re: Xerox 550 Color with Fiery unable to scan to file after pathch for the wannacry virus

SMB1 isn't disabled by MS17-010 (the Wannacry patch) and the 560 should scan fine with it applied.

It will not scan fine if you do disable SMB1 like is suggested here in the blog:

 

To file a report with Xerox to get FujiXerox to get SMB2 added to the 560 model family capability, upgrade to the latest firmware here first, print a configuration sheet with it applied, then call and ask for 2nd level support, they will want the config sheet for sure, and a Wireshark trace showing the machine failing the scan if possible (Will greatly accelerate the troubleshooting process)

 

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Joe Arseneau
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ARC-William
New Member
New Member
‎05-19-2017 11:31 AM

Xerox 550 Color with Fiery unable to scan to file after pathch for the wannacry virus

Product Name: Other - specify product in post

Good Morning I have a Xerox 550 Color after applying the patch on the server the device is unable to scan to folder, since this patch disables smb1 is causing this device to scan to file, the current Machine Software version on this device is 1.206.4, and the smb and I'm using the ip address and port 445 for scanning. Any help would be gladly appreciated.

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