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JReinhardtsen New Member
New Member

Xerox 560 - % of life remaining on toner always says 100%

 % of life remaining on toner always says 100%, until it's empty, than goes right to 0%

The drum consumables display the actual percentages remaining. Is there something 

I can do to have it display these percentages?

Component Status % of Life Remaining -------------------------------------------------------------------------------- Black Toner [K1] OK 100% Black Toner [K2] OK 100% Cyan Toner [C] OK 100% Magenta Toner [M] OK 100% Yellow Toner [Y] OK 100% Drum Cartridge(s) Component Status % of Life Remaining -------------------------------------------------------------------------------- Drum Cartridge (Black) OK 32% Drum Cartridge (Cyan) OK 79% Drum Cartridge (Magenta) OK 79%
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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Xerox 560 - % of life remaining on toner always says 100%

Usually a tech call is placed to Replace Both Toner Door Interlock switches (PL 6.3, Item 5). Toner gas gages will not change immediately. It can take several thousand prints for them to begin to change after this is done.

 

If you know how to get into Diagnostics mode you could reintialize the NVM's, but that area is not something I am allowed to document how to do.

 

I highly suggest a tech visit if you have a maintenance agreement on the device.

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Joe
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