Xerox 5655 copy only version?

[Kimzi]

Hi again!

I actually do think the same firmware is used as extra features is unlocked by entering a pin code, though I'm not 100% sure.

There is a scanning and email kit for the copier model too, which means it should be possible.

I suggest you contact Xerox about this, if you can get a hold of second level support or even an engineer that can answer these questions.

Best Regards

Kimzi

--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

[TTPkb]

Dang!  Thanks Kimzi for the quick reply.  The copier is at the clients site already.  Do you know if there is a way we can upgrade it?  Maybe purchase a network card and update the firmware?  Or if the NIC is the same we have many of these WorkCentre's here in our warehouse that do have the NIC built in.  

[Kimzi]

Hi!

Yes, your friend is correct, there are three different models.

Have a look HERE.

Model	Copier	Copier/Printer	Copier/Printer/Scanner
Standard functions	Copy	Copy, Print	Copy, Email, Internet fax enablement, Network fax server enablement, Print, Scan

Best Regards

Kimzi

--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

[TTPkb]

We are trying to troubleshoot a machine, it's a 5655.  From what the person is telling me is that it is a copy only version.  I told him to factory reset the item and he said it will not help as it only copies.  He said there are three versions;

-One that only Copies

-One that Copies/Prints

-One that Copies/Prints/Scanns.

From the look of the printer it has a ADF & scanner on it.  Is there a version with the scanner on it but it does not scan?  Also, do they all have ethernet?  He said that his does not have a port?  Does Xerox make the same model 5655 in three versions?  I tried looking around a few places here but the information is confusing.