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Xerox 6115

Says "Machine Problem".  Call Service


What can i do?

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3 Replies
Xerox Employee
Xerox Employee

Re: Xerox 6115

Is this a Phaser 6115 MFP or DocuTech 6115?

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New Member
New Member

Re: Xerox 6115

it is a Xerox Phaser

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Xerox Employee
Xerox Employee

Re: Xerox 6115

When a malfunction occurs, the printer shows the corresponding error status by means of the Error indicator and status / error code message on the Control Panel Display Screen.


The error code message is either a three or four digit alpha-numeric code. The Display Screen will toggle between two messages: 'CAUTION - MACHINE TROUBLE' and 'SERVICE CALL - (ERROR CODE). For example: 'SERVICE CALL 04' is displayed to indicate an engine malfunction.


The following table lists the error codes and their associated descriptions that will halt printing and require service.

Error Code Error Code Description

04Engine Controller Board error
05Engine Controller Flash ROM error
08Engine Main Motor error
0BFusing Fan Motor error
0CPower Supply Fan error
0FDuplex Fan error
10Laser Unit, Mirror Motor error
12Laser Unit error - No sync signal
14Transfer Roller, contact pressure error
15Transfer Belt, contact pressure error
16Transfer Belt rotation error
17Toner Carousel rotation error
18Fuser warm-up error
19Fuser Temperature low error
1AFuser Temperature high error
1BFuser Thermistor error
21Transparency detect sensor error
23Waste Toner Full detection sensor error
24Fuser Temperature resistance error
29Controller Memory Checksum error
2AController Memory Data error
2BController Memory Access error
2CController Memory Mounting error
31Scanner Fan Motor error
101Scanner Motor error
102Scanner Lamp error
INTERFACECommunication error between Main controller and Engine controller
CONTROLLERMain Controller error
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