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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎06-27-2012 03:34 PM

Re: Xerox 6120 Color Paper Jam Message

Hi marcus28311,

Thank you for using the Support Forum. Please take a look at the solution for Paper Jam message will not Clear and see if it will help. If this does not help please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

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marcus28311
New Member
New Member
‎06-25-2012 01:29 PM

Xerox 6120 Color Paper Jam Message

Product Name: Other - specify product in post

I have a 6120 and it keeps telling me I have a paper jam and won't pull paper to print.  We have looked everywhere and don't see any jams, and have even looked for very small pieces.

 

Is there something else I can do to see if it will clear the message and let me print?  Is it a roller problem?  Any other suggestions?

 

Thanks for the help.

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