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2 Replies
karamzin
New Member
New Member
‎01-28-2020 09:42 PM

Re: Xerox 6604 WF Network stopped working

The problem is hardware, network card is not working.

Would it be a solution if I plug an USB lan adapter to the device? I assume that the system is using the specific hardware MAC address, it is possible to reassign the MAC address?

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CathyO-Xerox
Community Manager
Community Manager
‎12-30-2019 10:16 AM

Re: Xerox 6604 WF Network stopped working

Hello karamzin,

I searched the Knowledge-base and found some steps you can follow to re-set up your network scanning.

If you need more assistance, please contact the Support Department.

Thanks,
CathyO-Xerox
Community Manager

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karamzin
New Member
New Member
‎12-25-2019 09:19 PM

Xerox 6604 WF Network stopped working

Product Name: Xerox 6604/6605 Wide Format
Operating System: Windows 7 x64

Everything worked fine.

Don't know what happened, maybe it was after the electricity was shutdown, but now it seems like network card is not working. No ping. No scanning to ftp. No web access. 

Tried to install a new network card, but it didnt work, the only difference there was NO scanning icons at all after installing a new network card.

I need an advice. Help. 

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