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emianne
New Member
New Member

Xerox 7225 Device not available

Product Name: Xerox work centre 7225
Operating System: Windows 10 x64

Hi,

Good day!

I was having a problem with this machine Xerox 7225 for a week now. 

Screen is showing Device is not available but after a minute or so it will work then it will go back again. then error again "no services to display" then it will print again. then device is not available again causing a lot of delay on printing and copying. cycle keeps going on.

any help will be much appriciated.

DSCN3045.JPGDSCN3047.JPG

 

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7 Replies
gabiene
Valued Advisor
Valued Advisor

Re: Xerox 7225 Device not available

Hi,

Please provide some fault codes from Fault History.

 

Gabi

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emianne
New Member
New Member

Re: Xerox 7225 Device not available

Fault History almost filled with this Faultcode

372.101.00 and 303.331.00

 

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gabiene
Valued Advisor
Valued Advisor

Re: Xerox 7225 Device not available

First you must check the SBC fan(the board with network port on it, it have two thumb screws) if is working well. And if the fan is in good condition you need to reinstall the machine firmware by AltBoot-ing.

Ulaanaa
New Member
New Member

Re: Xerox 7225 Device not available

Hi guys,
How to fix this error on xerox 7225?
System error: turn off then On and Notify system administrator?
I dont have a configuration SIM card.
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gabiene
Valued Advisor
Valued Advisor

Re: Xerox 7225 Device not available

Hi,

Try to reload the machine software by AltBoot method.

 

Gabi

Ulaanaa
New Member
New Member

Re: Xerox 7225 Device not available

Thank you for your reply. I tried to reload altboot but it required SIM card. I dont have ang sim card for this printer . Is there any method to use this printer whitout SIM card?
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gabiene
Valued Advisor
Valued Advisor

Re: Xerox 7225 Device not available

Hi,

If the SIM is not in the tray 1 (in a pocket under one little cover on the right side of the tray), you need to contact your local Xerox support centre.

 

Gabi