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Xerox 8560dn error 07,010.43:11058

The printer just started having some paper jams today, and  then after a few restarts it give me this error and then restarts again 07,010.43:11058   Anyone know what this is about.

 

Thanks

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Xerox Employee
Xerox Employee

Re: Xerox 8560dn error 07,010.43:11058

Hello f650dude,

I checked the 8560 Knowledge base using the link below and entered the fault code in the search field. It seems this is some kind of system or printer error and the solution is to power off the printer and contact support.

http://www.support.xerox.com/support/phaser-8560mfp/support/enus.html

I hope this helps.

TrishW
Forums Moderator
trish.wright@xerox.com
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New Member
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Re: Xerox 8560dn error 07,010.43:11058

The printhead is stuck. Most of the time (in my experience as a tech) it's caused by spilled ink inside the printer. In any case, you will need a tech to either clean it out or re-align or repair the process drive.
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