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Xerox 8860 has 13,264.42:77828 error message need help

We have a 8860 that is not under warranty that has an error code of  13,264.42:77828, i cannot seem to find what this means,  Please Help

 

thank you

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Valued Advisor
Valued Advisor

Re: Xerox 8860 has 13,264.42:77828 error message need help

Hi you!

 

Fault code 13,264.42 means that the Printhead reservoir heater is too hot.

 

I suggest you do this:

• Check that all system grounds are secured.
• Check the ambient room temperature.
• Check the fan operation and vents.

 

If that does not work, you might need an engineer.

 

Best Regards

Kimzi


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New Member
New Member

Re: Xerox 8860 has 13,264.42:77828 error message need help

we have blown out the printer and the fans are running now it gives a differnt code

xerox error code 09,005.40:77848

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Valued Advisor
Valued Advisor

Re: Xerox 8860 has 13,264.42:77828 error message need help

Hi again!

 

All I can find is this, 9,005.49:  The Cyan Ink Melt Heater is on, but no ink is detected.

I'm guessing that the 9,005.40 is similar, check for obstacles in the ink area.

• Check that the Ink Sticks are genuine Xerox.
• Check for obstructions in the Ink Wells.
• Check the Ink Loader data and power connections.
• Verify the Ink Sticks advance in the Ink Loader.

 

 

Best Regards

Kimzi


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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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