Xerox 8860 has 13,264.42:77828 error message need help

[Kimzi]

Hi again!

All I can find is this, 9,005.49:  The Cyan Ink Melt Heater is on, but no ink is detected.

I'm guessing that the 9,005.40 is similar, check for obstacles in the ink area.

• Check that the Ink Sticks are genuine Xerox.
• Check for obstructions in the Ink Wells.
• Check the Ink Loader data and power connections.
• Verify the Ink Sticks advance in the Ink Loader.

Best Regards

Kimzi

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[pabbe]

we have blown out the printer and the fans are running now it gives a differnt code

xerox error code 09,005.40:77848

[Kimzi]

Hi you!

Fault code 13,264.42 means that the Printhead reservoir heater is too hot.

I suggest you do this:

• Check that all system grounds are secured.
• Check the ambient room temperature.
• Check the fan operation and vents.

If that does not work, you might need an engineer.

Best Regards

Kimzi

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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

[pabbe]

We have a 8860 that is not under warranty that has an error code of  13,264.42:77828, i cannot seem to find what this means,  Please Help

thank you