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Marin New Member
New Member

Xerox Phaser 6360 reversed LCD

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I have rather unusual problem with Phaser 6360. Its LCD configuration screen reversed itself. It is rotated 180 deg AND mirrored making any monitoring and configuration pretty hard. I have reloaded firmware but to no luck. 

Is there anything I can do (beside calling Xerox service)?

 

//Marin

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3 Replies
Xerox Employee JohnM-Xerox
Xerox Employee

Re: Xerox Phaser 6360 reversed LCD

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Hello Marin,

 

If you haven't tried already, turn off the machine and then unplug all cables/peripherals and then plug the power cord back in and turn the machine on again.  If the display panel is correct now, then it is possible that one of the network cables or peripherals was causing the issue.  You can try turning off the machine again and plugging in one thing at a time and powering back up to see which peripheral caused the issue.  It will be a time consuming process, but you might find something that is causing the issue.

Please post back to the forum to let us know what you find.

John

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Marin New Member
New Member

Re: Xerox Phaser 6360 reversed LCD

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Hi John,

I have powered down printer couple of times before, but this time I took your advice and disconected network cable and bingo! LCD is back to normal.

 

Big thanx!

 

//Marin

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Xerox Employee JohnM-Xerox
Xerox Employee

Re: Xerox Phaser 6360 reversed LCD

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Hi Marin,

 

You're welcome!  I'm glad that your machine is back to normal.

Could you do me a favor?  In the lower right-hand corner of my post to you yesterday (explaining the unplugging of the cables) you should see a link called, "Accept as Solution."  Could you please click that link.  Clicking that link will mark those ideas that I gave, as solutions, so that anyone else who looks for display issues like yours can easily find the information that worked for you.

Thank you so much, Marin.

Happy Printing!

John

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