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Re: Xerox Phaser 7800 boot loop - Green screen

Good morning, all right, I have a xerox 7800 printer, the sd card gave an error, I need the iso to rewrite in another one, I saw your comment in a forum, could you send me please in my email?
thanks. hdo2337.rr@ gmail. com
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Roosthu
New Member
New Member

Re: Xerox Phaser 7800 boot loop - Green screen

Thank you for the reply - my email address is riaan@ro-systems.co

 

Once again this could be a life saver thanks again!!

AnCr
New Member
New Member

Re: Xerox Phaser 7800 boot loop - Green screen

Hi AlGo,
Yes, I actually did!

The problem was that my replacement hard drive wasn't partioned correctly. Someone wrote that the machine will make it's neccessary partions itself but it didn't for me at least... So I had to buy a genuine, pre-partioned hard drive. There is one on Ebay at the moment for $80 so I recommend buying that, and hopefully it will work.

I can't recall wether I had to reinstall the firmware after I changed the hard drive though...

/AnCr

AnCr
New Member
New Member

Re: Xerox Phaser 7800 boot loop - Green screen

Hi Roosthu,
I have sent you a message asking you for your e-mail, so that I can send you the SD-card image.

/AnCr

Roosthu
New Member
New Member

Re: Xerox Phaser 7800 boot loop - Green screen

You cannot perhaps share this SD-card image from Gabiene, Have the same problem on my 7800, also tried everythinh accept the replacing the sd card - but need an image or new card from xerox for that, they have pointed me to their resselers with no sucess  

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AlGo
New Member
New Member

Re: Xerox Phaser 7800 boot loop - Green screen

Hi. Did You resolve the problem about "Hard Disk: Not Installed and not printing Booklet" ?

I have the same issue.

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AnCr
New Member
New Member

Re: Xerox Phaser 7800 boot loop - Green screen

Hi,

Could you elaborate on the procedure?
I put the HDD in place and have upgrade the firmware after that, but it gives me the "Hard drive: Not installed".

"When I got the parts I formatted the harddrive into NTFS and imprinted the SD-card with the image. Then I just replaced them in the back of the machine."

Is there any certain HDD installation process, and by software, do you mean the firmware?

It looks as though I am missing something...

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Xerox Phaser 7800 boot loop - Green screen

Hi,

Yes, this is the procedure: install the HDD and reload the software.

 

Gabi

AnCr
New Member
New Member

Re: Xerox Phaser 7800 boot loop - Green screen

I may have celebrated to early:

The printer do print, so far so good, but when I want to print a booklet via the professional finisher it displays the text "Deleted" and nothing more happens. I did some investigation and on the configuration report it says "Hard drive: Not installed". Maybe this could be the root cause?

How do I "install" the hard drive, more than put it in place and load the latest firmware?

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Xerox Phaser 7800 boot loop - Green screen

Hi AnCr, 

Thanks for letting us know what worked for you.  I am sure this information will help others in the future!!

Thanks,
CherylO-Xerox
Community Manager

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