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8ternity Frequent Member
Frequent Member

Xerox Phaser 7800 defective SD Card software

Product Name: Phaser 7800
Operating System: Windows 7 x64

Hi,

I have an Xerox Phaser 7800 which according to technician that the SD CARD are defective. I have a replacement SD Card, same has the one in the printer. 

I would like to know how to recharge the software on the SD Card.

We tried Alt Boot and it's not like working.

Is that possible to get help please.

Thanks

 

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4 Replies
gabiene Advisor
Advisor

Re: Xerox Phaser 7800 defective SD Card software

Hi,

Original SD card ( 237E26300 is part no. for Phaser 7800 ), does contain the informations for the printer. You just must replace the SD, power up the machine and let it boot up. Othewise you can clone the SD from a known working machine and put the image on a blank SD card.

 

Gabi

gabiene Advisor
Advisor

Re: Xerox Phaser 7800 defective SD Card software

For reloading software it will be better to have the tech, because if your printer had an older firmware and you want to upgrade to the latest you cannot because there is a bridge software that is not public.

8ternity Frequent Member
Frequent Member

Re: Xerox Phaser 7800 defective SD Card software

Yes we order a new SD card from Xerox. They are alternate parts for this one.

 

 

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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Xerox Phaser 7800 defective SD Card software

The technician needs to order another sd card. 

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