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Community Manager
Community Manager

Re: Xerox VersaLink C7120DXT stuck on 2/6 launch

Hello knowell_support, 

Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-821-2797. 

Community Manager

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Xerox VersaLink C7120DXT stuck on 2/6 launch

Product Name: VersaLink C7020/C7025/C7030 Multifunction Printer
Operating System: Windows 10

Hi All,

Have recently purchased and setup the versalink c7120.

However after a brief period of testing we found that the machine struggled to pull paper all the way through and shortly after refused to power on.

Powercyclying the machine as per guide:


Has not resolved the issue.


Any advice?





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