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mb2
Member
Member

Xerox Versalink C405 - Paper Drawer Won't Go In All the Way

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10 x64

I opened the drawer to put more paper in.  Now it won't close.  Seems to hit something (is clear) or is locked.  New printer.    

Anyone know what the problem is?  

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5 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Xerox Versalink C405 - Paper Drawer Won't Go In All the Way

Hi,

Push completely the tray plate (with the paper) until it stay locked to the lower position and reinsert the tray.

 

Gabi

George850650-XRXN
Technical Escalation User
Technical Escalation User

Re: Xerox Versalink C405 - Paper Drawer Won't Go In All the Way

Mb2,

There is green lever inside the tray for adjusting the tray to hold Legal Size paper. Check to see if it was inadvertently adjusted when paper was added to the tray.

Hope this helps.

mb2
Member
Member

Re: Xerox Versalink C405 - Paper Drawer Won't Go In All the Way

How does the lever work?  

I saw a tab and pressed it and it still didn't work.  

Seems you have to hold the lever while putting the drawer back in?  

It has gone in now messing with the lever but not clear exactly what worked.  

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George850650-XRXN
Technical Escalation User
Technical Escalation User

Re: Xerox Versalink C405 - Paper Drawer Won't Go In All the Way

mb2,

Take a look at this link.

https://www.support.xerox.com/en-us/article/en/x_vlc400_en-O1561 

I hope this helps.

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mb2
Member
Member

Re: Xerox Versalink C405 - Paper Drawer Won't Go In All the Way

 

Thank you.  Hopefully enough info for the next person.

 

 

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