I opened the drawer to put more paper in. Now it won't close. Seems to hit something (is clear) or is locked. New printer.
Anyone know what the problem is?
Hi,
Push completely the tray plate (with the paper) until it stay locked to the lower position and reinsert the tray.
Gabi
Mb2,
There is green lever inside the tray for adjusting the tray to hold Legal Size paper. Check to see if it was inadvertently adjusted when paper was added to the tray.
Hope this helps.
How does the lever work?
I saw a tab and pressed it and it still didn't work.
Seems you have to hold the lever while putting the drawer back in?
It has gone in now messing with the lever but not clear exactly what worked.
mb2,
Take a look at this link.
https://www.support.xerox.com/en-us/article/en/x_vlc400_en-O1561
I hope this helps.
Thank you. Hopefully enough info for the next person.
