Hi,
Please provide some fault codes from Fault History. It looks like the ROS (laser) Unit is defective.
Gabi
We provide priniting and copying services to our customers, I am using Xerox WC 5755, 5855 & 5875 for prinitng and copying services.
I am facing an issue with Tray 1 & 2 detection. Tray won't pick up as it normally do. If try 3 to 4 times a message appears print engine failiure or laser failiure and i have restart the machine then it automatically detects tray 1 & 2.
Please help me so i can fix this issue.